The speeds shown for each plan are the maximum the plan can deliver. What you actually get depends on things like your equipment, your wifi setup and how many people are online at once, as well as how other networks deliver data to and from ours. We cannot guarantee the service will always be available or that it will suit any particular purpose. Our home fibre plans are unlimited. There is no data cap and no throttling. We may use traffic prioritisation to protect the network and keep performance fair for everyone. Speeds and latency to servers in New Zealand and overseas are affected by factors outside our network, and connections beyond our network are on a best effort basis. To keep voice and video calls clear, we manage other internet traffic on our network to avoid packet loss, latency and jitter. Kiwi VoIP voice traffic is prioritised and is never throttled. Plans are intended for a single household. Running server farms, or sharing a connection across multiple households, is not permitted. LiteWave 100 provides download speeds of up to 100 Mbps and upload speeds of up to 20 Mbps, and is suitable for residential or single dwelling units only. Fibre is not available at every address. We will check what is available at your address before you order. All circuits include a static IP. Choose a Kiwi VoIP private IP, or a public IP for an additional fee. One public IP per connection. Listed prices cover standard installations. Complex installations are quoted separately, and we will tell you the cost before any work is done. Additional charges, such as a no fault found fee, will be on charged where they apply. Services are sold on a prepay basis and billed in advance, for the part month on install and monthly after that. You can cancel at any time with 30 days notice. The notice period is billed in advance and there are no part month refunds. Order your connection by logging into the Kiwi VoIP portal and going to the Broadband page. All prices on this page include GST and are in New Zealand dollars.
