Your phone system on our New Zealand network, with the trunks and the support on the same invoice.
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3CX will host your phone system. So will we. The difference is where it sits, whose network the calls run on, and who picks up when something needs attention.
We host it here, on our own New Zealand network, with your trunks and your support on the same invoice. A person answers in about 13 seconds.
We will tell you honestly which one suits your site rather than which one suits us. Plenty of our customers are better off self-hosting, and we say so.
Call recordings, voicemail and transcripts stay onshore. If you have privacy or compliance obligations, that is usually the deciding factor.
System and lines on one network and one invoice. When something goes wrong there is nobody else to blame and nobody to hand you off to.
Calls between your extensions and out to New Zealand numbers stay in the country instead of crossing the Tasman and back.
Monday to Friday, 7am to 6pm New Zealand time. Not a portal and not a ticket queue in another timezone.
Version upgrades, security patches and backups are handled. You do not need someone on staff who knows Linux.
3CX can run transcription locally rather than sending recordings to a cloud provider. Worth having if your calls are sensitive.
Extensions, queues, IVR menus, out of hours routing and greetings, built to how your business actually runs.
Your existing numbers come across for a one-off $20 each, with no gap in service.
Yealink phones arrive ready to plug in. Existing standards-compliant handsets can often be reused.
Make them yourself in a browser, or ring us and we will do it while you are on the phone.
3CX is a software company. They are very good at making the product and they are not going to configure your queues, port your numbers, supply your trunks or answer the phone when a handset stops registering on a Friday afternoon.
The top partner tier. When something needs escalating to 3CX we are not queuing behind everyone else.
Our founder has been looking after New Zealand phone systems since 2001, and Kiwi VoIP as a company since 2007.
Licence, hosting, trunks and support together, instead of a software subscription in one place and a telco in another.
Month to month on our services. If we stop being good at this, you leave.
On our own infrastructure in New Zealand. Ask us and we will tell you precisely where, which is more than most providers will.
Less than people expect. A call uses roughly 100 kbps each way. What matters is a stable connection rather than a fast one, and we prioritise voice traffic across our network.
Because the system is hosted rather than sitting in your building, calls can be diverted to mobiles automatically while you are offline. That is harder to arrange with an on-site PBX.
Yes. It is the same product, so the configuration moves with you. We are not going to hold your system hostage.
3CX is licensed per system per year rather than per user, so headcount does not drive the price. Tell us how many staff you have and how busy the phones get and we will price it properly.
Yes. We will build a demo system and walk your team through it before you commit to anything.
Tell us how many staff you have and what your current system cannot do. We will tell you whether hosting with us makes sense, and say so if it does not.
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