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Experience seamless integration between Kiwi VoIP and Starlink, Elon Musk’s SpaceX rocket venture’s satellite internet service. When Kiwi VoIP customers sign up for Starlink, they can trust that their home phone service will be fully compatible.
Unlike traditional satellite internet services that rely on satellites positioned about 35,000 km away, Starlink’s revolutionary technology places thousands of small satellites in low-Earth orbit, about 550 km above the surface. This proximity to Earth results in significantly faster speeds.
In New Zealand, the Commerce Commission’s Measuring Broadband New Zealand report (Report 28, July 2026) measured Starlink’s Residential 100 plan at around 130 Mbps download, and Residential Max at around 245 Mbps. Rural ADSL averages about 9 Mbps by comparison.
Kiwi VoIP’s residential phone services require a minimal bandwidth of only 0.417 Mbps for crystal-clear calls in our tests. By choosing Starlink as their internet service provider, customers can enjoy uninterrupted connectivity with Kiwi VoIP, free from any connection issues.
The introduction of Starlink marks an exciting milestone in making Voice over Internet Protocol (VoIP) accessible to a wider range of customers, including those in rural areas who were previously unable to benefit from the cost-effectiveness and advanced features it offers.
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Chorus is progressively switching off its copper network, and for a lot of rural households that means the old landline is going away whether or not they were ready for it. Starlink solves the internet side. It does not give you a phone line — there is no phone socket on a Starlink router.
That is what this service is. You keep a proper home phone number, on a normal handset, running over your Starlink connection. Your existing number can come with you.
Port your current landline number from Spark, One NZ or 2degrees for a one-off $20. You keep the number people already have for you.
Your existing cordless handset works with a small adapter, or take a Yealink IP phone that plugs straight into the Starlink router.
The same service runs over fibre, VDSL, or fixed wireless. If you move house or change provider, the phone line comes with you.
From Kaitaia to Bluff, and out to the Chathams. Every pin is a Kiwi VoIP customer running their phone line over Starlink.
If you are wondering whether it works where you live, the answer is probably already on the map.
Starlink gives you internet, not a dial tone. To turn that into a home phone you need one small piece of equipment, and which one depends on the handset you want to use.
An ATA (analogue telephone adapter) sits between the Starlink router and your current handset. Cheapest option, and nothing about how you make a call changes.
A Yealink IP phone plugs into the Starlink router with a network cable. Better call quality and fewer things to go wrong. This is what we usually recommend.
Starlink Gen 3 routers have two spare network ports, so in most homes there is nothing extra to buy beyond the phone or adapter itself. Our support team has a full step-by-step guide: connecting your phone to the Starlink modem.
Worth knowing before you switch. A phone line over any internet connection — Starlink, fibre or fixed wireless — will not work in a power cut, because the router and the dish both need power. An old copper landline sometimes did.
If someone at your property relies on a phone to call 111 for a medical or safety reason, tell us before you sign up. We will talk you through your options, which usually means keeping a charged mobile as backup or putting the dish and router on a small UPS.
This is covered by the 111 Contact Code, and we would rather raise it now than have you find out later.
No. Starlink provides an internet connection only and there is no phone socket on the router. You need either an ATA adapter for your existing cordless phone, or an IP phone that connects by network cable.
Yes. We can port a landline number from Spark, One NZ or 2degrees for a one-off $20. Your old service keeps working until the switch happens.
Comfortably. Our home phone service needs about 0.417 Mbps for a clear call. The Commerce Commission measured Starlink’s Residential 100 plan at around 130 Mbps in New Zealand, so a call uses a tiny fraction of the connection.
Yes. Starlink puts most home connections behind carrier-grade NAT, which can upset some VoIP setups. Ours is configured to work with it, and if your phone or router needs a specific setting our support team will sort it with you.
Yes. The same service runs over fibre, VDSL and fixed wireless. Starlink is simply the connection most of our rural customers are on.
The phone will not work, because the Starlink dish and router both need power. Keep a charged mobile for emergencies, or ask us about running the equipment from a small UPS.
No. Every plan is month to month.
Tell us roughly how much you use the phone and we will point you at the right one. We answer the phone in about 13 seconds on average, and we are rated 4.9 from 241 Google reviews.
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