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Home / Tollfree Plans

Make it free for your customers to call you

0800 and 0508 numbers from $10 a month. Every feature included, and your minutes cover callers on mobiles as well as landlines. Prices exclude GST.

$10 Tollfree

$10

Per Month

Plan breakdown

  • NZ Tollfree Number
  • 50 Mins inbound

$99 Tollfree

$99

Per Month

Plan breakdown

  • NZ Tollfree Number
  • 1000 Mins inbound calling

Tollfree 10000

$950

Per Month

Plan breakdown

  • NZ Tollfree Number
  • 10000 Inbound mins

Our rates, published

Most providers advertise the landline rate and let you discover the mobile one on your first bill. Nearly every 0800 call now comes from a mobile, so that is the number that decides what you actually pay. Here are both of ours.

Inbound calling rates, excluding GST
Caller is on Per minute
A landline 5c
A mobile 17c

All prices on this page exclude GST, charged per minute. These are the rates once you are past the minutes included in your plan — and your included minutes cover mobile callers too.

What the monthly plans work out at

Each plan includes a bundle of inbound minutes. The bigger the bundle, the cheaper the minute.

Your included minutes cover every caller, mobile or landline. That is the part worth checking against anyone else. Most providers bundle landline minutes and bill mobile calls on top at around 17c to 19c a minute — and since almost every 0800 call now comes from a mobile, that is where the bill really comes from. A thousand mobile minutes costs $99 with us. At 17c a minute it would be $170.

Included minutes by plan — mobile and landline callers alike
Plan Per month Included minutes Effective cost per minute
$10 Tollfree $10 50 20.0c
$20 Tollfree $20 150 13.3c
$99 Tollfree $99 1,000 9.9c
Tollfree 10000 $950 10,000 9.5c

Beyond your included minutes, calls are charged at the rates above. If your volumes sit between two plans, ring us and we will work out which is cheaper for you rather than selling you the bigger one.

0800 or 0508, and you can bring yours with you

Both ranges

We do 0800 and 0508 numbers. Pick whichever suits, or take one of each.

Port your existing number

Already have an 0800 you have printed on vans and signage? Bring it across. Nothing needs reprinting.

Every feature included

IVR menus, call recording, time of day routing, geographic routing, simultaneous ring, forwarding to a mobile. No add-on pricing.

Word numbers, because people remember words

0800 NZVOIP
That is ours. We picked it for the same reason you would — nobody remembers six digits, but everybody remembers a word. We can do the same for you if the number you want is available.

A word number earns its keep on radio, on a billboard, on the side of a vehicle and in a conversation. Tell us the word you want and we will check what is free.

Why bother with a tollfree number

It makes a small business look national

An 0800 number says you serve the whole country, whether you are one person in Whangarei or thirty in Christchurch.

It moves with you

Change premises, change city, change phone provider — the number stays. Everything you have printed stays correct.

It removes a reason not to call

The cost of the call stops being the customer’s problem, which matters most for the enquiries you have not earned yet.

You can measure it

Put a separate number on a campaign and you will know exactly which advertising is producing calls.

Common questions about tollfree numbers

What does it cost when someone rings me?

Nothing extra while you are inside your plan. Your included minutes cover callers on mobiles as well as landlines. Beyond your bundle it is 5c a minute from a landline and 17c a minute from a mobile, both excluding GST.

Why is the mobile rate higher?

Mobile networks charge to originate the call and that cost is passed through by every provider in New Zealand. We publish both rates so there are no surprises on your first bill.

Can I move my existing 0800 number to you?

Yes. We port 0800 and 0508 numbers in, and your existing service keeps working until the switch happens.

Can I get a word number like 0800 NZVOIP?

Yes, if the word you want is still available. Tell us what you are after and we will check.

Do I need a phone system to use it?

No. A tollfree number can simply forward to a mobile or an existing landline. If you do have a phone system, it plugs straight into that instead.

What features are included?

All of them. IVR menus, call recording, time of day routing, geographic routing, simultaneous ring and forwarding. We do not charge extra for features.

Is it free for the caller?

Calls to an 0800 number are free from New Zealand landlines. Mobile callers may be charged by their own carrier, which is the case with every tollfree number in New Zealand, not just ours.

Are these prices GST inclusive?

No. Every price on this page excludes GST.

Get a number sorted today

Tell us roughly how many calls you expect and whether you want a word number. We will tell you which plan actually fits. We answer the phone in about 13 seconds on average.

Order a number Call 0800 NZVOIP