Route your calls through 3CX and keep Teams for chat and meetings.
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Your team already lives in Teams. That does not mean you should buy your calling from Microsoft.
3CX connects to Microsoft Teams so staff keep chatting and meeting exactly as they do now, while the actual phone calls run over our New Zealand trunks. You license Teams calling only for the people who genuinely need it, and everyone else costs you nothing extra.
Teams is very good at chat and meetings. As a phone system it is thin, and Microsoft charges per user per month to add calling on top. For a business of any size that adds up quickly, and you still do not get proper call queues, IVR menus or the call handling a reception desk needs.
3CX fills the gap. Teams stays where it is. The telephony sits underneath it.
Calls distributed properly across a team, with the strategies and overflow rules Teams does not offer.
Press one for sales, and everything that follows. Built and changed in a browser, by you or by us.
Time of day, geographic, out of hours, holiday. Rules that actually match how your business runs.
Who answered what, how long people waited, where calls are dropping. Managers get numbers rather than impressions.
For training, for disputes, or because your industry requires it.
Calls go out over our SIP trunks on our own network, at our rates rather than a Microsoft calling plan.
3CX is not a replacement for Teams and it does not turn Teams into a full phone system. The two work alongside each other: Teams for chat, meetings and collaboration, 3CX for the telephony underneath. You cannot mix and match features between them.
If your business barely uses the phone, this is not for you and we will say so. If your phones matter, this is how you keep Teams without paying Microsoft calling rates for everyone.
The top partner tier, with 3CX Advanced Certified engineers. We set up the Teams integration and support it afterwards.
Your phone system and the lines behind it on one invoice, on our own New Zealand network.
Cloud-hosted by us, on your own hardware, or hybrid. We will tell you which suits rather than which suits us.
About 13 seconds on average, measured on our own 3CX system in 2026. Monday to Friday, 7am to 6pm.
No. They keep using Teams the way they do now. The calling happens underneath.
You keep your existing Teams licences. What you avoid is adding a Microsoft calling plan for every person who needs to make an outside call.
Yes. We port them across for a one-off $20 per number and your existing service runs until the switch completes.
Yes. Yealink handsets work alongside Teams, which suits reception desks and anyone who wants a real phone in front of them.
Tell us your headcount and how busy the phones get and we will confirm which edition covers what you need.
Yes. We will set up a demo and show it working with your Teams before you commit.
Tell us how many staff need to make outside calls and what you pay now. We will show you the comparison and be honest if you are already better off.
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