Conferencing

Kiwi VoIP conferencing

You already have your own personal conference (Group chat) service! This is great for ad-hoc conferences as you don’t need to do anything to set them up in advance.

By default, all customers have one automatically. Here’s how it works:

Step 1: Anyone can simply dial 028 890123 (+64 28 890123 from overseas)

Step 2: Enter your Kiwi VoIP number that was allocated at signup – this is also your personal conference room number (e.g. 028890001)

Step 3: After the system prompts you for your name to announce to other attendees, you’re in! It’s as simple as that.

If you would like more security to prevent anyone else from logging in, then you can set up a guest access pin code or a supervisor pin code from the portal.kiwivoip.co.nz site. You can access your conference room from your Kiwi VoIP phone by dialling either the conference number as per above or *42 (think *GC for Group Chat). If you enter your own conference room from your Kiwi VoIP number you will automatically have supervisor access rights and will not need to enter a Pin code.

By default, the whole conference is recorded to an MP3 file which is emailed to you at the end of the conference. Recordings are around 7MB per hour. You can then forward on this email to others within the conference if you wish to retain a record of what was discussed. You can even upload your own Music on Hold conference music on the Kiwi VoIP live web site which is played when user’s are waiting for attendees to arrive.

External parties will either pay a NZ mobile call rate, or the call will count towards their minute bundle if calling in from a mobile phone. It is a free Kiwi VoIP call for all Kiwi VoIP customers, and can be accessed for free from a standard telephone by using the remote dial tone feature of Kiwi VoIP.

Once in the conference, there is a wide range of control features that even the most expensive conference services often lack. These are:

Press ‘*’ to access the conference Menu and then press:

1 – Mute/Unmute self
2 – Lock/Unlock room to block new entrants (Supervisors only)
3 – Eject last user who entered conference (Supervisors only)
4 – Decrease conference volume
6 – Increase conference volume
7 – Decrease Your own volume
9 – Increase Your own volume
8 – Exit menu

The instructions you need to give other participants to join up a conference are:

  1. Dial +64 28 890123 (or in NZ 028 890 123) at the advised time
    2. When prompted, enter your Kiwi VoIP number (e.g. 028 890001#)
    3. If asked, enter the conference pin number (disabled by default)
    4. When prompted, state your name.

If you prefer you can also turn your own Kiwi VoIP number into a conference room. We believe the Kiwi VoIP conferencing service is already ahead of many others out there – but that doesn’t mean we will stop developing new features – so watch this space. Future plans include a free conference number for each user, a special conferencing section on the Kiwi VoIP live site with recordings stored in the Myaccount section and web controls to manage a conference – and of course a video conferencing service is planned too!

If you have any suggestions or comments on the Kiwi VoIP conferencing service please send your comments to feedback@Kiwivoip.co.nz