The development of new technologies will ensure VoIP services have a great future, according to an expert. Vlad Ellis, chief executive of US VoIP provider Speedflow Communications, expressed his belief that the global VoIP industry will continually evolve to keep up with new advancements.
In an interview with technology website tmcnet.com, he said: “VoIP technology has a great future ahead. VoIP as a technology will definitely be developing further, as the quality of services are improved and new services such as video telephony (based on VoIP technology) will appear.”
Mr Ellis also underlined a number of other trends which he believes will increase market growth such as the rise of mobile VoIP solutions.
The technology is already available on mobile phones via an application or software and Mr Ellis expects VoIP to rival traditional network operators.
Web-based VoIP clients, which allow customers to use internet telephony directly from their browser, are also set to become more popular.
Google has recently broken into this sector with the release of its own VoIP service for those who use its email package Gmail.
Customers can make free calls to the US and Canada throughout 2010, while international rates are also low.
Furthermore, as more firms look to save costs and simplify operations, VoIP may also be integrated with other static forms of communications such as email.
“The next step in development will be the integration of all communication devices into one or several multipurpose platforms for unified communication,”he told the new provider.