3CX V15 – Update 5 3CX Linux Final, More Admin Time Savings

Update 5 brings the final release of 3CX for Linux which now has complete feature parity with the Windows version. We’ve also added further automation of the day to day management of 3CX as well as made it easier to host 3CX on leading cloud providers.

Auto Updates / Backups / Restores

A host of management tasks can now be done completely automatically or with just a few clicks:

Backups can now be automatically taken and copied to a Google Drive account.
Automatically restores backups to another instance if you have failover configured (Requires PRO or ENT).
Failover is much easier to configure.
Operating System Security updates are installed automatically (in case of Debian for 3CX).
Installs 3CX field tested product updates automatically.
New, tested phone firmwares are automatically downloaded for easy one click network wide installation (automatic alerts if phones have outdated firmware).
A Labs feature allows you to test upcoming updates that have been released in beta.
Digital receptionists can be configured as a Wake-Up Call Service extension.
Other improvements:

Easy configuration of a Gmail or Office 365 account for notification emails sent by the PBX.
DID source identification has been improved reducing DID configuration.
Windows and Mac clients are now bundled with the main install.
Chat messages are now automatically pushed to iOS and Android clients.
Known issues:

Users upgrading from V14 with custom welcome email templates will loose these changes on restore.
Changes were made to the inbuilt Snom and Yealink templates. Users with custom templates need to update their templates
When using Google drive as a backup location you might encounter this exception “Google.GoogleApiException: Google.Apis.Requests.RequestError Insufficient permissions for the specified parent. [403]”. Share the folder and set access to “is owner” or “can organize, add and edit”
Linux version does not include ODBC and LDAP. We have no plans to add these for the time being.
Reports on Linux cannot be saved in PDF format. We will be adding this feature in the next update. In the meantime use HTML format.
Download links & Documentation

 

Sonema Chooses 3CX’s Modern PBX & Simplifies Telephony Needs

LONDON, UK, 17 FEBRUARY 2017 – 3CX, developer of the next-generation software-based Unified Communications solution, announces that Monaco-based VSAT provider, Sonema, has completed a successful deployment of its IP PBX solution at its French teleports. With 30 years of expertise, Sonema has grown to become one of the world’s leading VSAT providers and turned to 3CX to help keep up with the demand of its technical support centers.

Sonema currently has a staff of 70 and upholds an excellent service thanks to the 24/7 support it provides to clients around the world. The company was in need of a more modern PBX with enhanced Unified Communications features, that was easy to maintain and operate, could cope with the demands of the growing business, and be deployed with minimum interference during installation.

The VSAT provider was able to deploy 3CX and be up and running in just a few hours with no down-time. In addition to the pain-free experience that Sonema had in the installation and introduction of 3CX to employees, the company is now benefiting from lower telephony costs, a result that was noticed right away.

Sonema has highlighted that 3CX has lived up to its promise.

“We have found that this product corresponds to our expectations. Namely, the simplicity of installation, functionalities, there is practically no hardware maintenance—and of course the cost saved on the system installation.”
Read the full case study to find out more about Sonema and the benefits that they are seeing with 3CX.

About 3CX (www.3cx.com)

3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.

50,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.

Kiwi VoIP is now a proud 3CX Platinum Partner

As New Zealands oldest 3CX partner we have been working hard to become a Platinum Partner. 

3CX is an award-winning IP phone system used by many top companies worldwide such as: Ray White, Unichem Pharmacies, Boeing, Hugo Boss, City of Vienna, McDonalds, Wilson Sports, Harley Davidson, and MIT. 3CX phone systems can be deployed on-site like a tradition PBX complete with IP phones and landlines as well as the ability to support remote and home workers with ease. The 3CX system can also be cloud-hosted which removes the on-premise expense of installing a phone system and making the system more resilient to disasters and local power issues.

Kiwi VoIP specializes in cloud-hosted PBX’s as well as on-premise and hybrid solutions giving our customers the flexibility they need to solve any deployment scenario. Our technicians and engineers are 3CX advanced certified and we have a close working relationship with the 3CX team so we can completely support our valued clients.

 

Yealink Auto Provisioning for Kiwi VoIP and 2talk

Kiwi VoIP is making public the Auto Provisioning files for the Yealink phones.  We have two sets.  One for connections to Kiwi VoIP’s own sip servers and the other one is for 2talk.  Included in these files is the dial now rules as well.

Kiwi VoIP

http://yealink.kiwivoip.co.nz

2Talk

http://www.kiwivoip.co.nz/provisioning/2talk/yealink/TLS

 

Here is how to use them,

  • Click the OK button to find out what the IP address of the phone is
  • ok
  • Enter the address into your browser (Internet Explorer, Google Chrome, Firefox)
  • login
  • Default username and password is admin / admin and click confirm
  • Click on Settings
  • settings
  • Click on Auto Provision
  • Autoprovision
  • Enter the details for either Kiwi VoIP or 2talk into the Server URL
  • serverurl
  • Click on Confirm and then click Autoprovision Now and OK.  This will bring in all the default settings for either Kiwi VoIP or 2talk.
  • From here you just have to enter your account details into the account screen. Enjoy

How to Select a Hosted VoIP Solution for Your Business

 

Selecting the right voice over IP (Voip) answer for your little business (SB) is vital for guaranteeing that you are not paying for administrations you needn’t bother with and are getting helpful peculiarities that help you interface with your clients. The two fundamental sorts of Voip administration are essential facilitated and oversaw. You can buy the gear and essential administration at little cost, however fundamental Voip benefits regularly don’t accompany numerous peculiarities. Your administration supplier handles an oversaw Voip administration, which incorporates a lot of people a bigger number of peculiarities than fundamental administration. This review gives knowledge into both administration sorts.

The VoIP Market

Inside the following two years, the Voip business sector is anticipated to surpass $375 billion due to the advances in cloud innovation in both fundamental and oversaw Voip frameworks. Voip fittings does not require the same number of physical updates as it did in the early phases of Voip. Programming overhauls can be pushed to include new gimmicks without obliging fittings changes. Voip is well on the way to yield a more noteworthy telephony decision over customary open exchanged phone organizes regardless of which administration you pick.

Essential VoIP Service

Essential Voip administration accompanies all the same gimmicks as conventional simple telephone administration. You get a dial tone, some fundamental equipment, and a standard list of capabilities that differs little between administration suppliers. These gimmicks for the most part incorporate call administration, auto-specialist, checking, meeting calling, voicemail, reporting, security, call paging, and catalogs.

Call administration handles both approaching and friendly calls through call holding, call holding up, call pick-up, call recording, pace dial, and different peculiarities. Auto-specialist is a decent peculiarity in light of the fact that it consequently runs calls (through computerized voice menus) to an augmentation in your system without the requirement for a secretary.

Fundamental Voip administration is likewise accessible at no expense through administrations, for example, Microsoft Skype, which permits you to make a record for your machine or a cell phone application. Skype offers feature talk, calling, and texting. Despite the fact that this administration is free, it may not give the best answer for your SB. Skype does not offer large portions of the fundamental peculiarities said above, yet its an extraordinary arrangement if you’re utilizing it for calling.

Overseen VoIP Service

Overseen Voip administration bundles are intended to spare you cash yet offer extension capacities. Overseen Voip incorporates all the gimmicks of essential Voip with extra praiseworthy peculiarities intended to upgrade your correspondences effectiveness. Overseen administration does not require in-house telephony or IT masters on the grounds that your administration supplier oversees it for you.

Progressed peculiarities accessible through oversaw Voip incorporate contact focus; portability; progressed informing, voice, and security; equipment, programming, and reporting combination; multisite administration; and framework organization. Multisite administration permits you to extend your business without the bother of changing your telephony foundation, giving augmentation records to numerous areas. Portability permits your representatives to stay associated with the workplace while voyaging or at offsite areas through administrations, for example, discover me/tail me and augmentation anyplace, which permit a cell to turn into a different expansion while even now interfacing guests specifically to that worker. Contingent upon your business objectives, current telephony framework, and plan, an oversaw Voip administration may be the right choice.

How a Mobile VoIP Client Can Benefit Businesses of All Sizes

Small, medium and large businesses may not have much in common, but one thread that currently runs through companies of all sizes is an increase in mobile working. Whether you own a startup and are frequently meeting with venture capitalists to seek funding, or you travel the world to make sales for a large corporation, staying in touch with clients and colleagues has never been more important.

For the increasing number of businesses using IP-PBX, a top-shelf mobile VoIP client can be extremely beneficial. These solutions allow employees to take their extensions with them so that any call that comes into that employee’s office line automatically rings on a mobile phone. These portable extensions allow employees to stop giving out their mobile numbers without fear of missing important calls.

Best-in-class IP-PBX vendors offer clients for both Android and VoIP, meaning employees won’t have to get rid of a phone they love to reap the benefits of enhanced business mobility. These providers also offer calling over 3G or Wi-Fi, which makes communications reliable from almost anywhere. Additionally, calls between colleagues on the same system are free, even if they are placed or received from a mobile phone—a particularly attractive benefit for smaller businesses with fewer resources.  Best-in-breed clients also offer features like:

  • Email that can be configured remotely
  • Easy conference calling from mobile phones
  • The ability to post status to “available,” “away” and “out of office” from a smartphone
  • PUSH notifications that help conserve mobile battery life
  • The ability to see presence of colleagues from a mobile screen

Whether your company employs five, 50 or 500 people, flexible, reliable mobile communications are critical in today’s business world. The question is: How mobile is your business?