With CHCH branch opening, we thought we would give you easy numbers to remember.
Christchurch 03 377-VoIP (03 377-8647)
Hamilton 07 855-VoIP (07 855-8647)
Auckland 09 377-VoIP (09 377-8647)
We also always have our 0800 NZ VoIP number as we.
With CHCH branch opening, we thought we would give you easy numbers to remember.
Christchurch 03 377-VoIP (03 377-8647)
Hamilton 07 855-VoIP (07 855-8647)
Auckland 09 377-VoIP (09 377-8647)
We also always have our 0800 NZ VoIP number as we.
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Purchasing a router may sound like a pretty simple task. This however can become somewhat challenging when VOIP comes into play.
There a couple of core functions that your choice of router needs to perform so as to simplify your configuration for use with 3CX.
Outbound Traffic Control – The PBX must be able to send outbound packets to ANY external location.
Static Port forwarding – As inbound traffic reaches the router, the port forwarding rule functionality must have the ability to forward packets as follows;
| Traffic reaching WAN on | Send Traffic to | Scope |
| TCP on port 5000 | LAN IP of PBX on port 5000 | Remote HTTP |
| UDP&TCP on port 5060 | LAN IP of PBX on port 5060 | SIP |
| TCP on port 5061 | LAN IP of PBX on port 5061 | Secure SIP |
| UDP&TCP on port 5090 | LAN IP of PBX on port 5090 | 3CX Tunnel |
| UDP on ports 9000-9049 | LAN IP of PBX on ports 9000-9049 | RTP Streams |
| UDP on ports 10000-10009 | LAN IP of PBX on ports 10000-10049 | T38 Streams |
Application Layer Gateway – An ALG or SIP ALG is also a common function on routers. However, such functionality is not always implemented in the same way across different brands and models. A SIP ALG will in any case modify the inbound and outbound traffic and will in MOST cases break the SIP exchange. We therefore STRONGLY recommend that you look for a device without a SIP ALG, or one that allows you to fully disable such functionality. Note that even though most devices provide an interface control to disable the SIP ALG functionality, the functionality sometimes still runs in the background.
IP based restrictions – For a proper and secure implementation, you should use a device that can allow or disallow traffic from specific IP addresses or ranges. This will allow you to stop unwanted traffic from reaching your PBX and block these unwanted connections at the WAN side of the router.
Optional Functionality
QOS Tagging – If the device has QOS functionality this will allow you to tag VoIP traffic to manage bandwidth utilization and ensure voice quality remains unaffected by other bandwidth intensive applications.
Links to known working routers
The following are links to guides for some routers known to work with 3CX. It is important to note that different hardware / firmware versions of the devices may generate different results. Please do not consider this an official list – lab testing and a familiarity with the device remains a pre-requisite.
Sonicwall – http://www.3cx.com/blog/voip-howto/sonicwall-firewall-configuration/
Draytek – http://www.3cx.com/blog/voip-howto/draytek-firewall-voip/
Linksys – http://www.3cx.com/blog/voip-howto/linksys-router-configuration/
“After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”
Piotr Rowinski, IT manager, GUSS-EX Ltd.
From today Kiwi VoIP Ltd has started offering ADSL/2 and Naked ADSL/2 connections. We will be announcing our plans in the comming weeks.
If you just cant wait give us a call on 0800 NZVOIP and select option 1.

Its with great pleasure we announce the arrive of our Office Managers Baby last night at 8:06pm. Rachel we have first option to employ him.
Get some sleep
The team at Kiwi VoIP
It is with great excitement that we announce Kiwi VoIP is now an Official Distributor for Siemens Gigaset here in NZ. At the moment the many product we will be focusing on is the A580 Click here for more information.
All Siemens products will be available to our wholesale and retail divisions.
Today we signed a new client and showed them how to save 4k per year.
3CXPhone for Iphone is here! We’ve gotten the go-ahead from Apple and it is available immediately via the Apple Appstore.
3CXPhone for Iphone is a VoIP phone for Apple Iphones, Ipads and Itouch devices running iOS 4.0 or higher. With it, you can make and receive calls via 3CX Phone System using Wifi or 3G and using your existing extension credentials. Since it’s a SIP client, you can easily use it in combination with a deskphone (using SIP forking it will ring both on the desk phone and on your Iphone) or even as a deskphone replacement – in fact because of its wireless capability its also a perfect alternative to an expensive wireless phone (An Itouch is very inexpensive and has full wireless support). 3CXPhone for Iphone also works with other SIP standards based PBXs, as well as numerous VoIP Providers.
Its easy to configure 3CXPhone for Iphone for use with 3CX Phone System – extension settings can be automatically provisioned to the phone. For a guide how to do this, follow this link
3CXPhone for Iphone was tested in a limited beta program. Should you have any feedback or questions, please contact us on the 3CXPhone for Iphone forum:
http://www.3cx.com/forums/3cxphone-for-iphone-35/
Information on configuring and using 3CXPhone for Iphone can be found here
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