3CX V15 – Update 5 3CX Linux Final, More Admin Time Savings

Update 5 brings the final release of 3CX for Linux which now has complete feature parity with the Windows version. We’ve also added further automation of the day to day management of 3CX as well as made it easier to host 3CX on leading cloud providers.

Auto Updates / Backups / Restores

A host of management tasks can now be done completely automatically or with just a few clicks:

Backups can now be automatically taken and copied to a Google Drive account.
Automatically restores backups to another instance if you have failover configured (Requires PRO or ENT).
Failover is much easier to configure.
Operating System Security updates are installed automatically (in case of Debian for 3CX).
Installs 3CX field tested product updates automatically.
New, tested phone firmwares are automatically downloaded for easy one click network wide installation (automatic alerts if phones have outdated firmware).
A Labs feature allows you to test upcoming updates that have been released in beta.
Digital receptionists can be configured as a Wake-Up Call Service extension.
Other improvements:

Easy configuration of a Gmail or Office 365 account for notification emails sent by the PBX.
DID source identification has been improved reducing DID configuration.
Windows and Mac clients are now bundled with the main install.
Chat messages are now automatically pushed to iOS and Android clients.
Known issues:

Users upgrading from V14 with custom welcome email templates will loose these changes on restore.
Changes were made to the inbuilt Snom and Yealink templates. Users with custom templates need to update their templates
When using Google drive as a backup location you might encounter this exception “Google.GoogleApiException: Google.Apis.Requests.RequestError Insufficient permissions for the specified parent. [403]”. Share the folder and set access to “is owner” or “can organize, add and edit”
Linux version does not include ODBC and LDAP. We have no plans to add these for the time being.
Reports on Linux cannot be saved in PDF format. We will be adding this feature in the next update. In the meantime use HTML format.
Download links & Documentation

 

Sonema Chooses 3CX’s Modern PBX & Simplifies Telephony Needs

LONDON, UK, 17 FEBRUARY 2017 – 3CX, developer of the next-generation software-based Unified Communications solution, announces that Monaco-based VSAT provider, Sonema, has completed a successful deployment of its IP PBX solution at its French teleports. With 30 years of expertise, Sonema has grown to become one of the world’s leading VSAT providers and turned to 3CX to help keep up with the demand of its technical support centers.

Sonema currently has a staff of 70 and upholds an excellent service thanks to the 24/7 support it provides to clients around the world. The company was in need of a more modern PBX with enhanced Unified Communications features, that was easy to maintain and operate, could cope with the demands of the growing business, and be deployed with minimum interference during installation.

The VSAT provider was able to deploy 3CX and be up and running in just a few hours with no down-time. In addition to the pain-free experience that Sonema had in the installation and introduction of 3CX to employees, the company is now benefiting from lower telephony costs, a result that was noticed right away.

Sonema has highlighted that 3CX has lived up to its promise.

“We have found that this product corresponds to our expectations. Namely, the simplicity of installation, functionalities, there is practically no hardware maintenance—and of course the cost saved on the system installation.”
Read the full case study to find out more about Sonema and the benefits that they are seeing with 3CX.

About 3CX (www.3cx.com)

3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.

With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.

50,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.

Bigpipe HG659 VoIP Settings

We are getting lots of calls for how to setup the HG659 with our VoIP services.  Luckily this is easy.

Under Telephony make sure the Registrar, Proxy and domain are all set as sip.kiwivoip.co.nz, tick “Use Outbound” and put in sip.kiwivoip.co.nz, Click Save, Next click below on Voip Number and enter your details.  For example enter sip number and user name as 093778647 (your number) and then for the password use your account password.  Save this.  Next associate the number with the line.

Now the important thing most people forget is to tell the modem to use VoIP.  This is under Internet and you need to edit the connect type and make sure voice is ticked

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Click save and you should be up and running.

 

 

Yealink Auto Provisioning for Kiwi VoIP and 2talk

Kiwi VoIP is making public the Auto Provisioning files for the Yealink phones.  We have two sets.  One for connections to Kiwi VoIP’s own sip servers and the other one is for 2talk.  Included in these files is the dial now rules as well.

Kiwi VoIP

http://yealink.kiwivoip.co.nz

2Talk

http://www.kiwivoip.co.nz/provisioning/2talk/yealink/TLS

 

Here is how to use them,

  • Click the OK button to find out what the IP address of the phone is
  • ok
  • Enter the address into your browser (Internet Explorer, Google Chrome, Firefox)
  • login
  • Default username and password is admin / admin and click confirm
  • Click on Settings
  • settings
  • Click on Auto Provision
  • Autoprovision
  • Enter the details for either Kiwi VoIP or 2talk into the Server URL
  • serverurl
  • Click on Confirm and then click Autoprovision Now and OK.  This will bring in all the default settings for either Kiwi VoIP or 2talk.
  • From here you just have to enter your account details into the account screen. Enjoy

Yealink T46P now available!!

We are proud to be one of the first here in NZ to have completed our testing  of the Yealink T46P.  We now have these units forsale at a special of $349.00.

Welcome Glass Tower from CHCH

Tanya from Glass Tower asked for our help with her phones and to provide new hardware.    We were pleased to provide her the new Yealink W52P and handsets.

Another great customer.

Welcome Touch Marketing to Kiwi VoIP

We received a SOS from Touch Marketing this week.  All installed and up and running (HSNS still to install).  Here is what the client had to say.  Makes us feel all warm and fuzzy

“We were in a mess with our Voip phone system through a poor supplier (unnamed) I contacted Kiwi Voip and Nick called in to see us. While he was there he sorted out our phones and then provided a competitive quote to install new equipment and move us to a more efficient network. He is patient, reliable and listens to his clients needs. The phones are all working well and our Internet speed has doubled and we are still on ADSL awaiting a HSNS connection through Nick next week I highly recommend his services. Craig Touch Marketing Ltd Auckland”

Manurewa Medical Centre

Julie from Manurewa put a SOS out to us for a new phone system.  Kiwi VoIP has installed a new HSNS connection from 2talk and a new 3CX phone system.  Congrats Julie and the Team on the new system up and running!!